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When A Belated “Mea Culpa” Is Not Enough…

By now, there surely is no one left who watches or reads anything at all -- who has not seen the outrageous videoed scene of a passenger forcibly removed from his paid United Airlines flight.

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Black Friday on Thursday

This year, at many Thanksgiving dinner celebrations, you might hear, “Hurry up with that second helping of turkey. We need to get to the stores!” Sadly, I can hear it happening now… That turkey will get gulped down in favor of shopping for Black Friday, which now isn’t about Friday, but also Thursday. Just consider: on Thanksgiving day, Sears promises to open its doors at 6 p.m. and remain open until 2 a.m., then close for three hours, before reopening at 5 a.m. on Black Friday.

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Aetna Flexes Its Muscles

Oh dear! Aetna should know better… Staying silent to the storm that is whirling around Aetna regarding its sudden threat to quit most of its Affordable Care Act insurance markets, is a definite no-no in anybody’s PR notebook.

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Paris and New York: “La Difference.”

Two years ago, when I first set foot in New York City, I had trepidations about moving our lives from Paris to New York City. What if the City that never sleeps turned out to be the City I wanted to escape? What if I liked tripping on the Parisian pavement better than on the streets of New York?

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Law360: A Law Firm’s Guide To Social Media

Law360: A Law Firm’s Guide To Social Media

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4 Takeaways from SXSW 2017

Account Supervisor Jackie Liu recently returned from this year’s South By Southwest (SXSW) Conference and Festivals in Austin, Texas. In her words, here are some of her key takeaways, observations and random bit of info from the event:

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Noemi Pollack’s Desk (April)

Greetings: What is with the enduring power of television? This month we found out that it is holding its decades-long lead over other news sources. What else was interesting this month was that it turns out consumers are not much interested in ads.

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Noemi Pollack’s Desk (March)

Greetings: This month we noticed that Uber definitely needs better strategic communication counsel, for it found itself in hot water over several very public incidents.

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Gadgetify: Blurring The Lines

Under last year’s Christmas tree, there were several items that would have made Doc Brown green with envy. A pair of sunglasses that record videos and shares them wirelessly on Snapchat, a wifi-connected plastic button that lets you reorder household items by ecommerce giant Amazon, and Bluetooth-enabled parkas from PepsiCo, parent company of Pepsi, Frito-Lay and Tropicana.

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